gUnify Zendesk Connector

gUnify Zendesk Connector 2020.702.1020.1

gUnify Zendesk Connector:A cloud-based solution for zendesk users who's hosted VOIP provider runs on the BroadWorks platform...

官方版 无广告

更新日期:2020年7月10日 分类标签: 语言:中文 平台:

1.11MB 0 人已下载 手机查看

gUnify Zendesk Connector


gUnify Zendesk Connector 简介

The gUnify Zendesk Connector AI is a cloud-based solution for Zendesk users whose hosted VOIP provider runs on the BroadWorks platform. The application automatically creates cases, logs all incoming and outgoing call data, captures the user’s call notes, and records this information in Zendesk..

******************************
Note: You must have a confirmation code to use the features of this extension. Confirmation Codes can be obtained from your VoIP service provider running on the BroadWorks platform.

******************************

The extension allows users to click-to-dial any number appearing in a Google Chrome browser and connects the call through their VoIP service provider.

- Click to Call
Click-to-dial any number appearing in a Google Chrome browser and connect the call through the VoIP service provider.

- Automated Call Logging
Automatically log all incoming and outgoing calls from VoIP service provider to Salesforce when the caller id or clicked number is matched to either a Salesforce contact or lead.

- Incoming/Outbound Screen Pop
Incoming screen pop with answer or decline and send to voicemail options. Call in progress screen pop with end call or open call log window options. Missed call screen pop with call back or call back and open call log window options.

- Quick Add Cases and People to Zendesk
Unrecognized numbers can be added to new or existing cases from the call log window.

- Call Tagging and Note Taking
Easy to use call tagging and note taking for all inbound/outbound calls, recorded in Zendesk case comments.

For more information:
https://businesssupport.vonage.com/articles/Answer/gUnify-Zendesk-Connector

相关软件

Web Highlighter
Web higlighter is an extension for chrome that helps you highlight words, phrases or chunks of text. You can add descriptions, translation or any k..
OTD Screen Sharing
OTD Screen Sharing:This Chrome extension is developed for Tokbox demos..
Timer 25: 极简计时
> 专注于简单的功能,并将其做到极致。 • 一键设置 25 分钟倒计时。 • 完美适配番茄工作法。 • 快节省你宝贵的时间,提升你的效率吧! • 近乎无内..
Gas Now Notifier
此扩展程序将为您提供汽油价格并通知您Gas Now Notifier 是用爱创建的,因为我每次都需要检查 Gas 价格。使用 Gas Now Notifier,您必须指定目标,仅此而已,一旦价格达到目标,它就会通知您。 PS:Gas Now Notifier从Gas Now获取数据
Salary meter
年薪计价器 这是一个扩展程序,可以知道你现在赚了多少钱。 # # 使用 1.。输入领取工资日期。 2.。输入税前年薪。
GetLatLong
GetLatLong:Easy fill in Latitude and Longitude for addresses / places. 1. Double click a text field. The button "loc" will appear. 2. Type…..

暂无评论

暂无评论...